What you need to know for our guided tours:
Reservations: Reservations are required for all tours and can be made by calling our office at 302 539-7999. We suggest calling at least several days in advance especially during July and August. We require a credit card for the reservation and we accept Master Card, Visa, and Discover.
Cancellation Policy: To ensure the best experience possible, Coastal Kayak limits the number of participants per tour. For this reason, it is necessary for us to incorporate the following cancellation policy: Groups of 5 or more must cancel at least 48 hours prior to the scheduled tour to receive a refund. Groups of 4 or fewer must cancel at least 24 hours prior to the scheduled tour. This goes for all members of your party. In the event that you do not cancel within this time period, you will not receive a refund. You will however be able to use the tour fee towards kayak rentals only at any time with no expiration date.
Cancellation due to weather: Coastal Kayak reserves the right to cancel any tour at any time if we feel that the weather or conditions present an unsafe situation. Of course any tours cancelled due to weather would result in a refund to all participants. We do not cancel tours in the event of light rain or drizzle. If there is any thunder or lightening we will cancel the tour. We are very knowledgeable about the areas where we do the tours. Sometimes it may be sunny where you are staying but we know that there is a thunderstorm moving in where we are going to be doing the tour and vice versa. We make the call on the weather. If you are not comfortable with this, we suggest that you wait closer to the time of the tour to make your reservation.
What to Bring: Make sure to wear clothes and shoes that can get wet. You will definitely be getting your feet wet! It’s a good idea to bring a long sleeve shirt or light jacket, sunglasses, hat, water, sunscreen, and a snack. Please let us know if you are bringing a camera as we have dry bags that you may borrow for the tour.
What you need to know for rentals:
We strongly urge all participants to wear foot protection for all of the activities that we offer. You never know what is going to be on the bottom and you never know when you made need to or want to get out of your vessel. So it is best to have something on your feet so you don’t cut yourself on glass, or a sharp shell, or a submerged branch, etc. Flip-flops are better than nothing but water shoes, teva-type sandals, or old sneakers are the best options.
Other good items to bring:
- comfortable clothing that you can get wet
- sunglasses (polarized are best so that you can see in the water)
- clothing layers appropriate for the temperature
- drinking water
- dry bag for valuables (we also rent them for $1)
- did we mention – FOOT PROTECTION!
Please note: All participants must sign an assumption of risk and release of liability form. Children under the age of 18 must sign the form along with a parent or legal guardian. Click here to download a Coastal Kayak release form. (PDF format – 29 kb file size) Please feel free to fill this form out and bring it with you. We must have one form for each participant.